🍁Proudly canadian🍁
🍁Proudly canadian🍁

Refund Policy

No Returns. No Exchanges.


You will only be eligible for a return if you receive a DAMAGED product on arrival, our policy states that you must contact us within 5 days once item(s) received. (support@weeklyshark.com)

To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We do not cover shipping back fees and they are non-refundable. In any event that you ask for a refund/exchange, the original shipping fee will not be refunded.
To complete your return, we require a receipt or proof of purchase.
Please DO NOT send your purchase back to the manufacturer as we cannot keep track of it.

Disclaimers:
Weekly Shark does not hold responsibility for items that are shown as delivered in the tracking system but that the client reports as undelivered. Please contact your local Post Office to locate the item or your local police to report the packaging's theft.

Shipping fees are non-refundable. For items returned to Weekly Shark due to undeliverable addresses or issues at Customs, refunds will be issued for the net price of your item(s) minus the shipping charge.

International Shipping: Weekly Shark is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge that you will pay any Customs and VAT fees that may occur.

Weekly Shark does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or undelivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or undelivered. Please contact your local postal service.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@weeklyshark.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@weeklyshark.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item.

Disclaimers
Weekly Shark does not hold responsibility for items that are shown as delivered in the tracking system but that the client reports as undelivered. Please contact your local Post Office to locate the item or your local police to report the packaging's theft. 

Shipping fees are non-refundable. For items returned to Weekly Shark due to undeliverable addresses or issues at Customs, refunds will be issued for the net price of your item(s) minus the shipping charge.

International Shipping: Weekly Shark is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge that you will pay any Customs and VAT fees that may occur.

Weekly Shark does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or undelivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or undelivered. Please contact your local postal service.


If any question, send us an e-mail, the team will gladly help! support@weeklyshark.com